A single platform to align Advocates and Center teams

Execute your most critical efforts on top of Genesis Network's tightly integrated, highly scalable architecture on a fully managed platform that harnesses the near-infinite resources of the cloud. Genesis Network dramatically improves Client care delivery by bringing all your Advocate communications together in one place, allowing Advocates and Center teams to stay on the same page while tracking Client journeys and meeting their needs.

Permissions-based user levels reflect user responsibilities

Genesis Network lets you authorize access rights with permission settings that reflect the unique responsibilities of your Advocates and Center teams. You'll have peace of mind knowing that all data is only accessible by the people who are supposed to see it—nobody else.

Current user levels reflect tailored access rights for:

Both the Center Manager and Center Supervisor user levels allow access to all Client records, permit the assignment of Clients to specific Advocates, and include access to Center-wide reports.

In contrast, the Advocate user level limits access rights only to Clients being served by the Advocate, along with the related forms. Advocates do not have access to Center-wide reports.

Here is what the Advocate Caseload page looks like:

Design individually tailored Care Plans with interactive forms

Here's a high-level overview of the forms and functionality available via the Advocate user level. Each form can be accessed with a simple click, making documentation intuitive, easy, and accurate.

The Genesis Network Care Plan Suite helps Advocates to identify Client needs, define goals, and develop individually tailored care plans. With real-time knowledge of Client history, needs and goals, you'll optimize outcomes with services better tailored to immediate and future needs—informed by connected Client journeys.

The next five forms—from Service/Interaction Log to Mercy Gifts—are used to track services, notes, and referrals administered by Advocates, along with resources and financial gifts distributed to Clients.

Genesis Network makes Baby Bucks tracking a snap

The Genesis Network Baby Bucks Suite is the first of its kind in the cloud, empowering Advocates and Center teams to easily track the number of Baby Bucks given and redeemed. The Baby Bucks Dashboard provides an at-a-glance visual display of key Baby Bucks metrics by Client.

Advocates and Center teams can use the Baby Items Distributed feature to document the baby items redeemed in their Baby Boutiques. They can also assign a price to each item to demonstrate the financial value delivered to Clients via the Center.

Track Client interactions and progress from any device

The Genesis Network Service Log allows you to accelerate the feedback loop by documenting Client interactions and services provided, and tracking Client progress via any device, including smartphones.

A short note can be attached to each interaction via a Progress Note to further detail Client progress.

Capture and demonstrate the value of services delivered

The Genesis Network Mercy Gifts feature allows Advocates to assist the Center in capturing and tracking the financial value of services and donations delivered to Clients via the Center.

Bring vetted resources together in one central place

At the heart of Genesis Network is the Resource Directory: a directory of vetted agencies, empowering your Advocates to tap into everything your Clients will need along their journey.

The Referral Input form is used by Advocates to document each time an agency is used as a resource. It is also used to document the number of referrals made on behalf of a Client and the Center.

Unify and report data previously impossible to capture

Genesis Network was built from the ground up for Advocates. But the real power is at the Center level, where always-on intelligence empowers the optimization of outcomes from one single platform—with on-demand reports that let you see the world through your Advocates' eyes, and where your ability to demonstrate impact to funders and stakeholders is always only a couple of clicks away.

Here you'll get a high-level, unified view of the work being done by Advocates across the Center. Picture your data captured, funneled, rolled up, and reported on a trusted platform that's easy to start and scale.